TL;DR
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Mobilise launches two new HERO products to simplify telecom delivery
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HERO API Suite enables businesses to integrate telecom capabilities into existing apps and customer journeys
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HERO MVNO Platform provides a complete environment for launching and operating digital mobile services.
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Telecom software provider Mobilise has launched HERO API Suite and HERO MVNO Platform, two new products designed to help businesses launch, embed and scale digital telecom services.
Developed for organisations ranging from fintechs and travel brands to digital service providers and MVNOs, the products offer flexible routes into telecom through a shared technology ecosystem. HERO API Suite enables businesses to integrate telecom capabilities into existing apps and customer journeys, while HERO MVNO Platform provides a complete environment for launching and operating digital mobile services.
As mobile connectivity becomes increasingly integrated into digital products and services, organisations are looking for faster ways to launch telecom offerings without building complex infrastructure from scratch. While some businesses require specific capabilities such as eSIM connectivity within an existing app or platform, others need a broader operational environment to support customer onboarding, provisioning, billing and service management. Mobilise has developed HERO® API Suite and HERO® MVNO Platform to support both commercial models.
Built on Mobilise’s HERO orchestration layer, both products help organisations launch, manage and scale telecom services through a modular architecture. The orchestration layer coordinates customer journeys, provisioning, payments, billing, reporting and connectivity workflows through a single software environment, helping businesses accelerate time to market.
HERO API Suite is designed for organisations looking to embed telecom functionality into existing applications, portals and customer journeys. Through a growing collection of modular APIs, businesses can integrate onboarding, identity verification, payments, order management, self-service, notifications, reporting and partner enablement capabilities into their own branded digital experiences.
The platform includes sandbox access, developer documentation and onboarding support to help businesses launch services quickly and expand over time. Potential applications include travel brands embedding eSIM connectivity into booking journeys and fintechs introducing telecom services through existing apps.
For organisations launching or modernising a mobile service, HERO® MVNO Platform provides a complete software environment for digital telecom operations. The platform combines eSIM activation, payments, billing, CRM, customer support and analytics within a single modular ecosystem.
Built using an API-first architecture, HERO MVNO Platform orchestrates provisioning, connectivity, billing and third-party integrations through a unified software layer. The platform supports multiple connectivity providers and several eSIM activation methods, including QR code, deep-link and in-app activation, helping businesses deliver streamlined digital onboarding experiences. Optional capabilities include eKYC verification, AI-supported customer service, additional payment and connectivity integrations and support for VoIP and V-eSIM services.
“Connectivity is no longer the sole domain of traditional telecom providers,” says Hamish White, founder and CEO of Mobilise. “Travel brands, fintechs and digital platforms are increasingly exploring how mobile services can enhance the customer experiences they already deliver. Some organisations need a simple way to embed telecom capabilities into an existing product, while others require a complete MVNO environment. HERO API Suite and HERO MVNO Platform give businesses the freedom to start where they need to and scale on a common foundation as their proposition develops.”
While designed for different starting points, both products share the same underlying HERO architecture. Businesses can begin with selected APIs through HERO® API Suite and expand into broader platform capabilities as their telecom proposition grows, creating a path from embedded connectivity services to full-scale digital telecom operations.
