Features

AI call handling, visual IVR, global phone numbers and travel eSIMs are converging inside the smartphone. SimBuster shows how capabilities once sold as separate...

Europe’s payment infrastructure is converging, but its consumers are not. New research finds that shoppers mix habit with choice, local trust with global convenience...

The most important development in mobile may not be taking place inside the mobile network operators at all. It is happening inside supermarket loyalty...

Hamish White, CEO of telecom software provider Mobilise, explores why retail MVNOs are gaining renewed momentum and what this means for the future of...

Pure quantity is not what subscribers are looking for, but neither is a handful of hits floating in filler. What retains people is the...

Alpa Jotangia, Head of Compliance, Ecommpay takes a look at what May’s changes in how the UK’s FCA views safeguarding, consumer duty and financial...

Buddie Ceronie, Chief Commercial Officer & Global MD Telecommunications, VertiGIS takes a look at how AI reshapes network intelligence and how the intelligence it...

OpenAI’s conversion-optimised advertising moves ChatGPT beyond brand awareness and into performance marketing. For telemedia providers, it opens a potentially valuable route to customers precisely...

GenAI is here and it’s changing all businesses – not least how they interact with their customers. Here Harsha Angeri, Head of AI Business &...

Google Zero changes how the customer discovers and reaches a service. HTTPS-by-default changes how the customer is identified and charged once they get there....