AI

AI call handling, visual IVR, global phone numbers and travel eSIMs are converging inside the smartphone. SimBuster shows how capabilities once sold as separate...

A new study by Juniper Research has found that the number of agentic commerce transactions globally across B2B and B2C use cases will reach 120 billion annually...

Growth in the conversational AI market is being driven by rich media channels, such as Rich Communication Services (RCS), and Over-The-Top (OTT) channels, like...

Visa and Mastercard have unveiled separate initiatives designed to make payments initiated by AI agents secure, controllable and scalable, as artificial intelligence moves from...

Buddie Ceronie, Chief Commercial Officer & Global MD Telecommunications, VertiGIS takes a look at how AI reshapes network intelligence and how the intelligence it...

OpenAI’s conversion-optimised advertising moves ChatGPT beyond brand awareness and into performance marketing. For telemedia providers, it opens a potentially valuable route to customers precisely...

GenAI is here and it’s changing all businesses – not least how they interact with their customers. Here Harsha Angeri, Head of AI Business &...

Europe may be loosening Google’s grip on mobile search and AI, but it is not bringing back the old internet. Telemedia must prepare for...

Google Zero changes how the customer discovers and reaches a service. HTTPS-by-default changes how the customer is identified and charged once they get there....

Just when telemedia companies thought they had their Google Ads and search strategies sorted, along comes a new disruption: Google Zero. Combined with the...